Privacy Policy

Last updated: October 2025

1. Introduction

A.N. Arborist (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us about our services.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

Your name, phone number, and email address
Property address or location details for quotes or site visits
Any other information you provide through contact forms, emails, or messages

We may also collect non-personal information such as browser type, device information, and pages visited to help improve our website.

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Deliver tree care and related services
Communicate about appointments, invoices, or updates
Improve our website, services, and customer experience
Meet our legal and safety obligations

We will never sell or rent your personal information to third parties.

4. Sharing Your Information

Your information may be shared only when necessary to:

Subcontractors or service partners who assist with our work
Comply with legal requirements or requests from authorities
All third parties are required to keep your information secure and use it only for agreed purposes.

5. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. However, please note that no data transmission over the internet can be guaranteed to be completely secure.

6. Access and Correction

You have the right under the New Zealand Privacy Act 2020 to access and request correction of any personal information we hold about you. To do so, please contact us using the details below.

7. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

A.N. Arborist
Email - anthonyknitz@gmail.com
Call - 0221354847